Smart Hand Services

Our Smart Hand services includes a more comprehensive and holistic range of tasks that provides full support for our clients. From IT Networking, IT Structured Cabling to IT System Engineering, we are your one-stop solution for IT management.

Smart Hand
Planning &
Coordination

Smart Hand
Low-Level
Design

Smart Hand
Implementation

Smart Hand
Transition

Smart Hand
Preventive
Maintenan ce

Smart Hand
Break-Fix

Smart Hand
Administration

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IT Hardware Relocation

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IT Hardware Relocation

Moving IT equipment compromises on the safety of your data and requires meticulous care. Our technicians are able to assist in relocation of IT hardware locally.

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IT Hardware Installation

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IT Hardware Installation

Focus on your business while we handle IT hardware installation for you. From unboxing, to installing switch/server/UPS into designated equipment rack, we will ensure a smooth procedure.

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Power Cycling

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Power Cycling

We provide power cycling services for router, server and switch by toggling the power supply and using soft-booting from a console terminal on-site.

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Equipment Handling

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Equipment Handling

For certain occasions such as staging in laboratory purposes, we assist in unboxing equipment and packing after completion of staging for shipment to designated sites.

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Equipment Cleaning

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Equipment Cleaning

We provide support for general cleaning purposes for casing and heat exhaust fan. This ensures that the equipment maintains pristine condition and reduces the risk of static current that may damage the equipment.

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Audio Visual Systems

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Audio Visual Systems

We are able to set up Audio Visual Systems installation and configuration for your office. These include Video Conference System, IP Telephony System, Digital Signage displays, and many more systems.

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Inventory

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Inventory

It is recommended to maintain an updated documentation of your IT assets and Emersion IT is able to assist you with the recording of serial numbers, part numbers and total counts.

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Joint-Testing

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Joint-Testing

We provide joint-testing with Telecommunication Service provider on carrier circuits on your behalf.

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Smart Hands Planning & Coordination

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Smart Hands Planning & Coordination

We believe in delivering a customizable service that will support your business in the long run, hence we place high value in the planning and coordination phase to better understand your requirements.

Working closely with our clients, we ensure that site is ready and prepared with access permit and safety regulations. From the agreed scope of work, we plan our resources, working timeline to materials and rack spaces.

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Smart Hands Low-Level Design

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Smart Hands Low-Level Design

We have extensive experience with major clients in the IT Network industry, and are familiar with producing low-level designs with details from existing high-level designs. Specifications will include details on interface, cable usage, accessories, media, and many more.

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Smart Hands Implementation

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Smart Hands Implementation

Once the design has been confirmed, we will monitor the workflow to ensure timely progression and completion. We will oversee the installation process and collaborate with all other groups working on the project together. Based off the design and scope of work provided, we will proceed to install, configure, test, and commission the project.

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Smart Hands Transition

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Smart Hands Transition

Once the implementation has been completed, we will ensure a proper knowledge transfer to our clients. We conduct a hands-on briefing at the site itself to relay accurate information. Additionally, we will do an inventory check on the equipment installed.

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Smart Hands Preventive Maintenance

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Smart Hands Preventive Maintenance

After equipment installation, it is vital to prevent any mishaps and maintain optimal efficiency. We provide after care services that will safeguard your IT assets and ensure that they run smoothly without incidents.

  • • Regular testing to spot errors
  • • Keep equipment dust free
  • • Notify client for any necessary rectification
  • • And many more preventive measures…
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Smart Hands Break-Fix

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Smart Hands Break-Fix

Our team of experts are certified engineers with multi-vendor capabilities, and have extensive service experience across a wide range of industries. Should any components malfunction, we will promptly replace the hardware, and configure the new parts to fit the system. We will fine-tune your IT infrastructure to optimize efficacy in a cost effective way.

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Smart Hands Administration

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Smart Hands Administration

As a professional IT consulting agency, we provide value-added services to your business and ensure that all the administrative details are kept up to date. We conduct inventory checks, create inventory list, trace the cable end-to-end, and generate a cabling patching list as deliverables. Additionally, we back up your equipment configuration as a fall back in case of accidents.

Our team of cabling experts are led by network engineers who will supervise and ensure efficiency by completing termination connection to the network port immediately after structured cabling is done. Our network oriented approach ensures prompt completion as we cover both IT cabling and IT network together as a whole.

We believe in providing the most cost efficient and time effective installation, ensuring that our customers will benefit from the smooth transition. At Emersion IT, we strive for 100% customers’ satisfaction rate with our proven methodology.


Types of Cabling

   
         
       

 

Video-audio System

   

 

  • Horizontal Cabling
  • Backbone Cabling
  • Equipment Room Cabling
  • Data Centre Cabling
  • Workplace Cabling
  • Copper cable – CAT5e, CAT6, CAT6A & CAT7
  • Fibre Optical cable
  • Coaxial cable

Our dedicated team of IT system engineers are qualified professionals and have experience performing system installation, configurations and patching. We remove the hassle of dealing with IT management, ensuring our clients’ productivity while being connected and staying competitive.

OUR SPECIALIZATION

  • System installation and testing OS
  • Mounting of Servers
  • Patching servers
  • Manage Anti-Virus, Endpoint management
  • Maintain, setup and configure Microsoft DNS, AD, Email, DHCP services
  • Fault management
  • System alert and monitoring
  • Data backup
  • Systems administration, maintenance, and performance tuning
  • Capacity planning for servers
  • And many more…